Direct Response Training Courses: More information about all courses available on Direct Response Website
Care Industry Training Courses
- Level 3 Award in Safeguarding and Protecting Children, Young People or Vulnerable Adults: Safeguarding is how we can protect children, young people and vulnerable adults from abuse or neglect by the actions, or lack of actions, of another person. In order to safeguard and protect persons from abuse or neglect we need to learn how to identify vulnerable individuals... LEARN MORE >>
- Safe Moving & Handling Training: This course is designed to introduce delegates to the principles and practice of safe moving and handling. LEARN MORE >>
- Basic Life Support: This course is designed to provide the learner with basic first aid skills and is suitable for a variety of different individuals from Healthcare professionals, to school staff, dentistry professionals, parents, first aiders, sporting organisations to name only a few. The course includes CPR skills, recovery position, bleeding, choking and shock. LEARN MORE >>
- Medication Administration: This Level 2 course provides candidates with the necessary knowledge and skills to administer medication in care homes, community care or care at home settings and is aimed at staff who are responsible for the handling, administrating and disposal of medication within the remit of their role. LEARN MORE >>
- Medication Awareness: This Level 1 course provides candidates with the necessary knowledge and skills to assist with medication in care homes, community care or care at home settings and is aimed at staff who are responsible for patient care that involves medication within the remit of their role. LEARN MORE >>
- De-escalation and Breakaway Skills Legal Framework, Anger Triggers, Methods to Avoid Restraint or Attack etc... Course last for 7 hours. LEARN MORE >>
- De-escalation, Breakaway Skills & Low Level Restraints: Legal Framework, Anger Triggers, Methods to Avoid Restraint or Attack, Reasonable Force, Disengagement Skills etc... Course last for 8 hours. LEARN MORE >>
Health & Safety Training Courses
- Health & Safety in the Workplace Level 1 (RQF): This qualification is designed for those learners either currently working or those returning... LEARN MORE >>
- Health & Safety in the Workplace Level 2 (RQF): This qualification is designed to provide learners with knowledge of the basic health and safety... LEARN MORE >>
- Level 1 Award in the Principles of Fire Safety (RQF): The qualification is aimed at all staff, particularly new starters in any workplace... LEARN MORE >>
- Level 2 Award in the Principles of Fire Safety (RQF): This qualification is aimed at anyone involved in the management of fire safety in any workplace... LEARN MORE >>
- Level 2 Award in Risk Assessment (RQF): This qualification is designed to provide learners with an awareness of the benefits... LEARN MORE >>
- Prevention & Management of Violence & Aggression (PMVA): Understanding service user/patient needs, learning skills to prevent to defuse aggression... LEARN MORE >>
First Aid Training Courses
- 3 Day First Aid (3 Day) Level 6 Scotland SCQF / Level 3 England RQF: SQA Approved course, successful students will be issued an FAW certificate which lasts for 3 years... LEARN MORE >>
- Emergency First Aid at Work (1 Day) – Level 6 Scotland SCQF / Level 3 England RQF: Accredited course comprising of minimum 6 hours practical... LEARN MORE >>
- FAW Re-Qualification Level 6 Scotland SCQF / Level 3 England RQF (2 Day): Ofqual approved course – this is a First Aid at Work refresher course... LEARN MORE >>
- Catastopic Bleeding Control Level 5 Award Scotland SCQF / Level 2 Award England QCF: The aim of the regulated and accredited course is to provide... LEARN MORE >>
- Basic Life Support: Provide the learner with basic first aid skills and is suitable for a variety of different individuals from Healthcare professionals, to school staff, dentistry professionals, parents, first aiders, sporting organisations to name only a few.... LEARN MORE >>
- Emergency Paediatric First Aid - Level 6 Award Scotland SCQF/ Level 3 Award England RQF: Accredited course comprising 6 hours guided learning in classroom plus some pre course study... LEARN MORE >>
- Paediatric First Aid - Level 6 Award Scotland SCQF/ Level 3 Award England RQF: Accredited course comprising 12 hours guided learning over two days in classroom plus some pre course study... LEARN MORE >>
- Paediatric First Aid Introduction: Certificated course comprising of 4 hours guided learning in classroom. The certificate is designed for parents, mother and toddler groups and carers providing a basic knowledge... LEARN MORE >>
Mental Health Training Courses
- Awareness of First Aid for Mental Health (Half Day Course): This ½-Day fully regulated and accredited course is aimed at providing learners with the knowledge to identify suspected mental health conditions and the skills to start a conversation and be able to signpost the person towards professional help. LEARN MORE >>
- First Aid for Mental Health FAA Level 2 Award (1 Day Course): This 1-Day fully regulated and accredited course covers the content of the Level 1 course - aimed at providing learners with the knowledge to identify suspected mental health conditions and the skills to start a conversation and be able to signpost the person towards professional help... LEARN MORE >>
- Supervising First Aid for Mental Health - FAA Level 3 Award (2-day Course): This 2-Day fully regulated and accredited course goes into detail on a wide range of mental health conditions and the support and help provided by healthcare professionals... LEARN MORE >>
Hospitality Training Courses
- Scottish Certificate Personal License Holder: This fully regulated and accredited training is for anyone wishing to apply for a Personal License in Scotland, in order to satisfy the requirements of the Licensing (Scotland) Act 2005 applicants must provide proof they have obtained an accredited Scottish Certificate for Personal License Holders ... LEARN MORE >>
- Scottish Certificate Personal License Holder (Refresher):The Licensing (Scotland) Act 2005 requires all personal licence holders to undertake refresher training within 5 years of the issue of their licence. All personal licence holders must attend a 1/2-day update course, sit and pass an exam before the 5-year anniversary of the issue of the licence. LEARN MORE >>
- Level 1 Award in Food Safety in Catering (RQF): Level 1 - ensures that employees from all food sectors are equipped with a knowledge of basic food hygiene to enable them to produce safe food. This fully regulated and accredited course will provide the evidence of learning on successful completion. LEARN MORE >>
- Level 2 Award in Food Safety in Catering (RQF): Level 2 – ensures that a food handler is aware of the hazards and controls associated with the types of food they produce. This fully regulated and accredited course will provide the evidence of learning on successful completion. LEARN MORE >>
- Level 3 Award in Food Safety in Catering (RQF): Level 3 – ensures that supervisors are aware of the legislation applicable to food safety and how to communicate the required standards to employees. This course follows the latest EHO approved Level 3 syllabus fully accredited by Ofqual and REHIS. LEARN MORE >>
- Level 4 Award in Managing Food Safety (RQF): Level 4 - ensures that managers are aware of the procedures and standards required to ensure safe food is always served and that due diligence is taken. This course follows the latest EHO approved Level 4 syllabus fully accredited by Ofqual and REHIS ... LEARN MORE >>
- Level 2 Award HACCP In Catering (RQF): The fully regulated and accredited by Highfield Level 2 Award in HACCP for Catering (RQF) is aimed at those working in a food catering environment and other food handlers.LEARN MORE >>
- Level 3 Award HACCP in Catering (RQF): This fully regulated and accredited qualification is aimed at those responsible for assisting in the development and maintenance of HACCP systems in a catering environment. LEARN MORE >>
- Level 2 Award in Food Allergen Awareness and Control in Catering (RQF): The fully regulated and accredited qualification is aimed at food handlers and other staff involved in food preparation and service who work within the catering industry. LEARN MORE >>
- Level 3 Award in Food Allergen Management in Catering (RQF): This fully regulated and accredited qualification is aimed at individuals responsible for the purchase, delivery, production and serving of food in the catering industry and is also suitable for those who own/manage a small catering business. LEARN MORE >>
- REHIS - Elementary Food Hygiene: The REHIS Elementary Food Hygiene Certificate is a practical course designed to give individuals a basic knowledge and understanding of the causes of food poisoning, measures for prevention and the legal aspects of food hygiene in Scotland. LEARN MORE >>
- Introduction to Food Hygiene: The REHIS Introduction to Food Hygiene Course is designed principally for new food handlers before being starting work in a food environment for the first time. The course aims to raise awareness of key food hygiene issues that may arise in the food industry. LEARN MORE >>
DCPC Training Courses
- Driver Emergency First Aid (7hr Module): A vital qualification for any professional driver to possess, the skills gained provide... LEARN MORE >>
- Driver's Health, Nutrition and Wellbeing (7hr Module): The physical and mental health of drivers is critical to increasing life expectancy, overall good health ... LEARN MORE >>
- Tachographs (7hr Module): During this course drivers will receive information and instruction on their responsibilities relating to driver hours... LEARN MORE >>
- Manual Handling (7hr Module): As with other employees across differing industries, there is a responsibility for drivers to be familiar ... LEARN MORE >>
- Driver Health & Safety / Fire Safety (7hr Module): This qualification is designed to provide learners with an awareness of the benefits... LEARN MORE >>
Fire Safety Training Courses
- Evacuation Chair Training: Our Evacuation Chair Training Course provides your employees or other involved personnel with the necessary information and training relating to the use of the evacuation equipment. LEARN MORE >>
- Evacuation Chair Servicing (Not a training course): Servicing is of the utmost importance and should be completed annually. At Direct Response Training we offer a fixed cost compliance package or individual annual maintenance checks. LEARN MORE >>




